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Director of the Academic Success Center

Cheyney University of Pennsylvania is accepting applications for the Director of the Academic Success Center.  We are seeking a highly seasoned professional to provide leadership in the development and delivery of services to enhance the academic growth of students and reinforce the student-centered learning environment. The Director will provide management and oversight for a number of related programs and for developing solutions, new projects and processes to support the University's retention initiatives. Through proactive, intentional, and innovative programs, the Director of the Academic Success Center designs programs and services to provide opportunities for students to achieve academic goals, develop as reflective learners, experience peer-facilitated learning, and lead their peers through academic accomplishments.


The Director will coordinate with divisions across campus to develop an early alert system to identify and work with students who have demonstrated academic risk, and to coordinate appropriate interventions.  This position will oversee an array of student support services, the tutorial staff and an administrative assistant.  Additionally, the Director will develop a recitation/supplementary instruction program and will be responsible for grant management, budget management, and for preparing reports for the affiliated agencies.  In addition, the Director will coordinate with the First Year Experience Program and the Academic Learning Communities Programs to support student retention and successful progression to graduation.




·         Provide leadership in the development of solutions, projects, processes and  programs  to support  student retention and to enhance the academic growth of students at the University.

·         Provide oversight and management for several professional staff and programs including the TRIO Student Support Services Program.

·         Develop the vision and provide direction to the Early Alert System to identify and work with students who demonstrate academic risk.

·         Design and coordinate the implementation of a recitation/supplementary instruction program.

·         Work with divisions across the University to coordinate response to students who have not made Satisfactory Academic Progress, and support the appeals process.  

·         Engage in grant management and resource procurement, manage budgets and prepare reports for the associated agencies.

·         Work with the Associate Provost and the Enrollment Management Division to develop policies, procedures and appropriate programs to manage support services for students admitted to the university with conditions or at-risk status.

·         Develop and maintain program plan for student academic support services and persistence.

·         Develop and implement proposals for Reading, Basic Math and Writing Modules; Supervise staff in the implementation of Reading, Basic Math and Writing Modules.

·         Develop and implement training programs for professional and peer tutors.

·         Develop program plan for all First Year, Re-admitted, and Transfer students conditionally accepted to the University.

·         Develop and manage program plan for student persistence for second Semester first year students and first semester sophomore students.

·         Monitor academic progress for all students enrolled in the University and collaborate with faculty and academic affairs for intervention with at-risk students.

·         Provide tutorial plan for students enrolled in Keystone Honors Academy and B.E.A.M.S who lack the academic progress to maintain respective scholarships.

·         Liaise with Academic Affairs to develop, implement and maintain academic support program plans for students who have received Notification, Warning, and Probation letters informing them of their academic standing.

·         Develop and implement skill building workshops for all students; work closely with other departments across student affairs to facilitate access and matriculation by transfer students.

·         Draft academic support program plans for students who attended Summer Bridge Programs and monitor progress of this special cohort throughout the academic year.

·         Collaborate with Faculty Athletic Rep (FAR) and the Athletic Academic Advisor concerning academic progress of Athletes; Provide data and reports on student progress upon request.

·         Collaborate with divisions across campus to support student retention and success, such as participating in Orientation, Open Houses and other campus activities.

·         Perform other duties as assigned.



·         Minimum of a Master's Degree in Education Administration or an academic discipline is required, a Ph.D. is preferred.  

·         Seven years of experience in academic affairs administration and experience teaching and/or developing programs to support student success in higher education.  

·         At least seven years of supervisory experience.

·         Experience with early alert programs.   

·         Experience developing, managing, and leveraging a budget, as it pertains to personnel/staffing and related resources, in order to aid in strategic planning, fiscal management, and efficient day-to-day operations.

·         A demonstrated ability to implement full cycle assessment and to utilize data in planning, delivering, evaluating and demonstrating results in programs or initiatives over the short and long term.

·         Teaching experience at the university/college level, and knowledge of curriculum design processes. Experience with peer-to-peer learning programs and facilitative pedagogy.

·         Grant management experience.



How to apply:


Please submit via email ( or fax (610-399-2283)


·         Cover letter and resume detailing your skills and abilities to perform effectively in this role. 

1. Candidates invited for interviews will be required to submit official transcripts at or before interviews.
2. Prior to a final offer of employment, the selected candidate will be required to submit to a background check including, but not limited to, employment verification, educational and other credential verification and criminal background check per Pennsylvania State System of Higher Education policy.