Information Technology

About IT

Welcome to the Cheyney University Office of Information Technology’s Homepage. IT is responsible for providing technical support and resources for Cheyney University students, faculty and/or staff members.

Help Desk Services

• Faculty/Staff Helpdesk - Email helpdesk@cheyney.edu or Submit a ticket to Track-it! Web
• Student Helpdesk - Help is provided for antivirus software installations & wifi connections only
  Students must visit the IT Office in person
  • Drop-off Days/Times: Tuesdays & Thursdays
    (8:30 am - 10:30 am or 3:00pm - 5:00pm)
  • Pick-up Days/Times: Wednesdays & Fridays
    (8:30 am - 10:30 am or 3:00pm - 5:00pm)
• Website Updates/Revisions - Email helpdesk@cheyney.edu
• File Maintenance & Backup

Public Computer Labs

There are 2 public computer labs

• Marcus Foster Computer Lab on the 3rd Floor of Marcus Foster Student Alumni Center (80 computers)
• Leslie Pinckney Hill Library on the 1st Floor (30 computers)

Faculty & Student Photo Identification Cards
(Wolf E-card)

Visit the Information Technology Department to take your photo id.  If your id card is lost, damaged, or stolen, you must pay $24 for a replacement id – no exceptions
Visit IT Department, Vaux Logan, 1st Floor

Campus WIFI Hotspots

WIFI is available in the following buildings only:

• James H. Duckrey Social Science Center (DSS)
• Leslie Pinckney Hill Library
• Carnegie Hall
• Emlen Hall
• Marcus Foster Student Alumni Center
• Harris Turner Building
• Biddle Hall
• Truth Hall
• King Hall
• Burleigh Hall

Publications, Policies & Procedures

• Technology Guides
• Network & Computer Use Policy
• Computer Lab Guidelines
• PA Title 18 Computer Crimes
• SAP News