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User Accounts
Individual usernames and passwords are required to gain access to Cheyney’s Network, Administrative and Academic Systems. Forms for email\internet, PowerCampus, SAP, IQ.Student, and Blackboard can be obtained through your office secretary or the shared “forms” campus network drive. Your user accounts will be setup by submitting the completed form to the following offices:

Network (E-mail\Internet)
New employees must complete the network access form during their initial entry interview at Human Resources. Completed forms should be submitted to the Office of Computer Services (ext. 2043 or helpdesk@cheyney.edu).

IQ.Student
Completed forms should be submitted to the Registrar’s Office (ext. 2437 or registrar@cheyney.edu) to setup your user account.

PowerCampus
The form must be signed by your Director\Dean, Vice-President\Provost and the President. Once you have the proper signatures your form will be forwarded to the Office of Institutional Research (ext. 2276) to setup your user account.

SAP
The form must be signed by your Director\Dean, Vice-President\Provost then the President. Once you have the proper signatures your form will be forwarded to Office of Computer Services (ext. 2043 or helpdesk@cheyney.edu) to have your user account setup.

BlackBoard
Blackboard course shells and user accounts are now automatically created on the system via campus data feeds. For Blackboard support, please contact the 24/7 Presidium help desk at 1-866-434-8881 (toll-free number)

Other Contacts

Data\Telephone Problems
All data port installations and problems should be forwarded to the Telecommunications Office (ext. 2299).

Printer Problems
Contact the Business Support Office (ext.2343) for printer repairs that cannot be fixed by the helpdesk staff. Your printer will be sent off-campus for repair.

Audio Visual\Distance Learning
Contact the Telecommunications Office (ext. 2299) with your request.

Purchasing a Computer (on Campus)
Contact Computer Services (ext. 2043) or helpdesk@cheyney.edu with your request. An E-quote (electronic) with detailed specifications will be sent to you. Attach the quote to an A.P.R. and forward it to the Purchasing Department (ext. 2128).

Purchasing a Computer (Personal Use)
Dell and Gateway Computers give educational discounts to Cheyney faculty and staff members on purchasing a new PC. To find the latest deals online go to:
Dell: http://www.dell.com

Website
Submit your content information to your area Vice President or designee for approval. That individual when forward the content to the Webmaster for publishing.

Email Distribution Lists
Email your request to your dean or director. Once your request is approved, the dean or director will forward your request to the Vice President for Institutional Advancement for final approval. After receiving final approval, your request will be added to the accepted users list by Computer Services, who will email you to send out your message to the campus community. Simply type campuscommunity@cheyney.edu. Afterwards, your name will be removed from the accepted user’s list and you will no longer have privileges to use this service.

Computer Equipment Transfer\ Disposal
Fill out a Request for Fixed Asset\Transfer form then contact Facilities Management (ext. 2297).to have your equipment removed.

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