The helpdesk is located on the 1st floor in Vaux Hall. Office hours are Monday thru Friday: 8:30am - 5:00am.
Faculty and Staff should submit their requests in the following order. You must have a current Cheyney email account in order to receive helpdesk support.
- submit a helpdesk request through the online helpdesk system. Click on the icon on your desktop.
- email us at email@example.com
- contact the helpdesk at (610)399-2043.
The Faculty\Staff helpdesk provides free technical support for the following types of problems:
- Hardware and Software Support
- SAP Support
- PowerCampus Support
- PowerFaids Support
- Email\Internet Support
- Network Support
- Telephone Support