Helpdesk

The helpdesk is located on the 1st floor in Vaux Hall. Office hours are Monday thru Friday: 8:30am - 5:00am.

Faculty and Staff should submit their requests in the following order. You must have a current Cheyney email account in order to receive helpdesk support.

1. submit a helpdesk request through the online helpdesk system. Click on the icon on your desktop.
2. email us at helpdesk@cheyney.edu
3. contact the helpdesk at (610)399-2043.

The Faculty\Staff helpdesk provides free technical support for the following types of problems:

1. Hardware and Software Support
2. SAP Support
3. PowerCampus Support
4. PowerFaids Support
5. Email\Internet Support
6. Network Support
7. Telephone Support