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Important Information Regarding Email Correspondence

January 28, 2013

Cheyney University of Pennsylvania established this website to provide the latest information regarding the January 24, 2013 email that inadvertently went out to current and former Cheyney University students.  That email contained an attachment with personal student information.  This website contains all of the correspondence that has gone out to affected students since the incident.  The University will continue to update this website with important information and all correspondence sent to those affected.  

 
All questions, with the exception of media inquiries, should be directed to:  
  • Layna Holmes-Butler, Assistant Vice President of Finance/Controller, laynaholmes@cheyney.edu or 610-399-2461
All media inquiries should be directed to:
  • Gwen Owens, Director of Public Relations, gowens@cheyney.edu or 610-399-2121
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January 25, 2013
 
Dear Current or Former Cheyney University Student:
 
I am contacting you regarding a serious matter that requires your attention. As you may be aware, on January 24, one of our administrative offices sent an email message to University students and inadvertently attached a file that included some of your personal information.
The information included the current and former students' names, mailing addresses and social security numbers. Our staff realized the error within minutes and took immediate corrective action to prevent further disclosure and prevent any potential unauthorized access to your personal information.
 
The administration deeply regrets this error. We take the protection of student and alumni information very seriously. As a result, we are taking the precaution of contracting with a credit monitoring company to prevent any misuse of your information.  You will receive another letter later today providing more details about this service. In the meantime, you may also want to obtain a free credit report from the three major U.S. Credit reporting agencies (Equifax, TransUnion, Experian) by calling 1-877-322-8228 or by logging into www.annualcreditreport.com.
 
Please be assured that the University is fully committed to preventing  future disclosures of this nature. Again, we sincerely apologize for this error. Please continue to check your email for further information regarding this situation.
 
Sincerely,
 
Gwen Owens
Director of Public Relations
Cheyney University of Pennsylvania
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January 25,2013
 
To The Cheyney University Community:
 
As you may be aware, on January 24, one of our administrative offices sent an email message to University students and inadvertently attached a file that included some personal information. This information included current and former students’ names, mailing addresses and social security numbers.  Our staff realized the error within minutes and took immediate corrective action to prevent further disclosure and prevent any potential unauthorized access to your personal information. Cheyney University is taking the precaution of contracting with a credit monitoring company to provide you with services to inform you of any misuse of your personal information at no cost to you.  No one who is assisting us with this matter will ever contact you by phone or email asking for personal information.  Thus, any phone or email inquiries indicating that you need to provide, confirm or verify personal information should be viewed with suspicion and you should not provide any information in response to these inquiries.
 
To monitor your credit information you may enroll in a free monitoring program that will provide you with information on the status of your credit information:
 
1.   Enroll in www.creditkarma.com
 
2.   Additionally, you may choose to adopt an increased level of protection by placing a fraud alert on your credit file at the three major U.S. credit reporting agencies, “Equifax, TransUnion, and Experian.”
 
 
Directions for Placing a Fraud Alert
 
A fraud alert is a consumer statement added to your credit report.  This statement alerts creditors of possible fraudulent activity within your report as well as requests that they contact you prior to establishing any accounts in your name. Once the fraud alert is added to your credit report, all creditors should contact you prior to establishing any account in your name.
 
To place a 90 day fraud alert on your credit file visit www.fraudalerts.equifax.com or call the fraud line at 1-877-478-7625, and follow the simple prompts.  Once the fraud alert has been placed with Equifax, a notification will be sent to the other two credit reporting agencies, Experian and TransUnion, on your behalf.
 
My staff and I deeply regret this error and apologize to the Cheyney University community.  We take the protection of student and alumni data very seriously and are working to insure that this error does not occur in the future.  Cheyney University will continue to provide you with updates regarding this situation. Should you have any questions, you are encouraged to contact Layna Holmes-Butler, Assistant Vice President for Finance/Controller at 610-399-2461.
 
Sincerely,
 
Al Skudzinskas
Vice President, Finance and Administration